![]() The logs can be long and hard to read as part of a forum or Reddit post and they're spammy in Discord, so please use Pastebin, Hastebin, Gist, 0bin, or any other similar pastebin site. ![]() The update log files are located in Readarr's Appdata Directory, inside the UpdateLogs/ folder. If you're asked for logs, please copy/paste from the log files and not the table. Note: The Logs ("Events") Table in the UI is not the same as the log files and isn't as useful. You can also access the log files from the UI at System => Logs => Files. The log files are located in Readarr's Appdata Directory, inside the logs/ folder. * -C: provide # of lines before and after the line it is found on * -r: recursively check all files in the path For example if you want to find information about the movie/show/book/song/indexer "Shooter" you can run the following command grep -inr -C 100 -e 'Shooter' /path/to/logs/*.trace*.txt If your Appdata Directory is in your home folder then you'd run: grep -inr -C 100 -e 'Shooter' /home/$User/.config/logs/*.trace*.txt Unix Only: Alternatively If you're looking for a specific entry in an old log file but aren't sure which one you can use grep.You can use the Notepad++ "Find in Files" function to search old log files as needed. Alternatively If you're looking for a specific entry in an old log file but aren't sure which one you can use N++.When using 0bin be sure to disable colorize and do not burn after reading. Use Gist, Hastebin, Ubuntu's Pastebin, 0bin, PrivateBin or similar sites to share the issue from aboveĭo not use as their filters have a tendency to block the logs.ĭo not use as their site is frequently not accessible.ĭo not use JustPasteIt as their site does not facilitate reviewing logs.ĭo not upload your logs and share via Google Drive, Dropbox, or any other site not noted above.Copy a big chunk before the issue, the issue itself, and a big chunk after the issue.Open the trace log file () via the UI or the log file on the filesystem and find the relevant context.Reproduce the Issue (Redo what is breaking things).To provide good and useful logs for sharing: * Do ensure the logs you provide capture the issue * Do not just provide the whole log file nor a combination of info, debug, and/or trace logs. * Do ensure Logging is set to Trace (or Debug if requested). * Do not attempt to get logs while a spammy task is running such as an RSS refresh. * When the relevant section is ~ 15 lines, it may be acceptable to paste in discord in a code block like this: ``` * Do not upload the logs directly to discord as a file nor paste them as a wall of text unless explicitly asked. * Do not simply provide the whole log file unless explicitly asked. If the logs you are providing do not contain either then they are not the logs requested. If you're asked for debug logs your logs will contain debug and if you're asked for trace logs your logs will contain trace. If you're linked here for support remember to get them the information from the actual trace log file, put the logs in a pastebin and show us context around what we need to see. The more we know, the easier it is to help you. Maybe even include some screen shots to highlight the issue. Use the Logging and Log Files section to turn your logging up to trace, recreate the issue, pastebin the relevant context and include a link to it in your post. How to Generate a Docker Compose Tell us about what you've tried already, what you've looked at. Otherwise please have a docker compose handy. If you are using Docker please run through Docker Guide first as that will solve common and frequent path/permissions issues. NET, version of Readarr, download client and its version. Clearly describe the problem and briefly describe your setup, including things like your OS/distribution, version of. ![]() You can get real time help via chat onīut before you go there and post, be sure your request for help is the best it can be. ![]() The underlying connection was closed: An unexpected error occurred on a sendĭo you need help? That's okay, everyone needs help sometimes.Download cannot be matched to a library item.Download folder and library folder not different folders.Docker and user, group, ownership, permissions and paths.You prefer one format, but it imported another format instead.
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